Delete your SpeakApp account

This page explains how to ask for your SpeakApp account, and the data attached to it, to be deleted. It complements the Privacy policy (sections 5 and 6), which remains the reference.

1. How to request deletion

Send an email to privacy@speakapp.work from the email address of your SpeakApp account, asking for your account to be deleted. As set out in the Privacy policy (section 6), attach proof of identity.

We reply within 30 days at most.

2. What is deleted

• your user account (email address, profile);
• your settings and preferences synced with your account;
• your linked phones (device name, link, last-use and removal dates) and the fingerprint of their linking code;
• your choices about email offers, your unsubscribes and the log of advice and offer emails;
• "My voice", if you created it: Mistral AI keeps the voice and its sample until you delete it, in Settings or by deleting your account. If you used your own Mistral AI key, your voice is stored in your Mistral AI account: you delete it from the app or from your Mistral AI console.

SpeakApp does not keep the audio of your dictations, the transcribed text, or the content of your conversations with your AI tools, so there is nothing of that kind to delete on our side.

3. What is kept, and for how long

• Billing data (invoices): 10 years, under French accounting law. At Stripe, the billing data of your subscription is kept as long.
• Usage logs (transcription minutes): 13 rolling months.
• Crash reports: 90 days, then automatic purge.

All retention periods are listed in section 5 of the Privacy policy.